Automate Routine business processes
Robotic Process Automation (RPA), is software that allows people to configure virtual "robots" to perform repetitive human tasks. RPA automates routine business processes. Bots can be programmed to execute a set of instructions, such as launching and operating other software, completing a variety of repetitive digital jobs, and working across multiple systems and applications.
Think of RPA like a digital assistant, taking cumbersome routine work off your plate, improving productivity, and allowing you to focus on more important endeavors. This assistant, when properly trained, makes no mistakes and works for you 24 hours a day.
Let's see what RPA can do for you today.
Digital Delegation
Physical robots mimic human behavior by performing repetitive production on assembly lines. Digital bots (RPA) execute repetitive clerical production. RPAs can be designed to performs designated parts or entire tasks.
Consider these workflow process scenarios for an online sale lead:
Current: Capturing Leads Manually
- A potential client visits your website and submits a form.
- An employee:
- receives the email
- reads the email
- replies with a welcome message
- forwards the potential client's information to the appropriate party to address
- The specialist in the next department:
- receives the forwarded email
- reads the email
- assesses priority
- formulates and sends a response
- logs the new lead's contact information
- categorizes by demographic and type of work
- The person who maintains the new lead retrieves the new contact information and copies and pastes it into an email marketing platform.
- One of the people in this process follows up with the new client several days later.
This simple operation requires the attention and actions of multiple people and can take several days to execute.
Now, consider how automation can streamline the process to nurture new leads more efficiently, in turn improving conversion rate:
Possible: Capture Leads In Fewer Steps
- A potential client visits your website and submits a form.
- In a matter of seconds, software:
- scans the incoming email
- sends an automated welcome
- logs the new contact info
- plugs it into the email marketing platform
- queues a follow-up email for 7 days later
- assigns priority
- forwards packaged request to the appropriate specialist
- The appropriate specialist receives the new lead and sends a response.
Automation delegates manual, time-consuming tasks to software and allows your team to focus on more valuable work. There are many other workflow scenarios (HR, payroll, reporting, customer relationship management, inventory control, or any process that deals with digitized communication, data, and filing).
Contact us to discuss practical applications to benefit your business with RPA.
Benefits of Robotic Process Automation
RPA creates a better user experience:
- Enhanced accuracy, productivity, and employee engagement
- Improved consistency and customer satisfaction
- Rapid effectiveness and ROI
- Removal of business process bottlenecks
- Non-intrusive leveraging of existing IT systems
- Adaptability in a changing business environment
- Added security layers for remote workforces
- Increased compliance and auditability
Guided Implementation
Our professionals will work with your team, to reap the rewards of robotic process automation. We understand change can be daunting. RPA implementation with Strickland Solutions is practical, swift, and pain-free. We develop a custom RPA solution to suit your business processes. Then we test, launch, monitor, manage, and provide training. We're ready to scale with your enterprise.
Streamline your operations. Enhance productivity and profitability.
Strickland Solutions is a proud partner of Automation Anywhere, the world’s #1 Intelligent Automation platform. Learn more about how Automation Anywhere can future-proof your RPA journey.